Agentic platform for business operations
PeopleTide brings customer details, conversations, and business records together so AI agents can handle routine work, with your team in control.
Prepared by AI. Approved by Maya.
Kit missing · Needed tomorrow
#1042 · Kit included
Separate parcel · Delayed
Matching kit · In stock locally
Express tonight · Standard too late
Eligible · Express needs approval
Replacement booked · Tonight
Kit + address + evidence attached · Before 9 AMMy order arrived, but the installation kit is missing. The installer is coming tomorrow morning. Can you help?
Hi Nisha, I’ll check what happened and find a way to get the kit to you before your installation.
I found the issue: your kit shipped separately and is delayed. A nearby warehouse has a replacement that could arrive tonight, subject to express-delivery approval. Would that work?
Yes, please. I need it before 9 AM.
I’ve prepared a priority request, #PT-2048, with the replacement and tonight’s delivery option. Maya will review the express-delivery approval.
Hi Nisha, I’ve approved the replacement. It’s scheduled for delivery tonight, ahead of your installation.
PeopleTide identifies the installation deadline, matches Nisha’s order and address, and compares the packing list with courier events to discover a delayed separate parcel. It locates a matching kit nearby, compares delivery windows, and checks the replacement policy. Express delivery tonight can meet the deadline but needs approval. With Nisha’s agreement, the agent prepares priority ticket #PT-2048 with the evidence and replacement plan. Maya reviews and approves it; the replacement is booked before she confirms delivery tonight on WhatsApp.
How the platform works
Agents need the right context, permission to act, and a clear path back to your team. Each app remains responsible for its records and business rules.
Start with the request and relevant records from a configured connection.
Use that context to carry out defined steps within the permissions granted.
Bring in a person when an action needs approval or a request needs judgment.
Check what changed in the responsible application and keep the next owner clear.
First-party apps
We’re building first-party apps for customer relationships, healthcare, and marketing, with third-party integrations on our roadmap. Our platform is taking shape through our first-party apps. It is not yet offered as a standalone service.
Customer relationships
Available capabilitiesKeep customer history, conversations, follow-up, and service work connected.
CRM capabilities are available with workspace setup. Channels and connected workflows depend on configuration and provider support.
Explore PeopleTide CRMHealthcare operations
Facility pilotConnect patient, clinical, billing, pharmacy, laboratory, and facility workflows.
Being tested in a working healthcare facility. Not available for general sale.
Explore PeopleTide HMISMarketing operations
Private previewBring campaign planning, audiences, landing pages, and measurement into a focused marketing workspace.
The preview uses demonstration data. Production campaign delivery, connected reporting, and provider integrations are still being developed.
Explore PeopleTide MarketingPlanned support
We plan to extend the agentic platform to third-party business systems. Specific connectors and availability will be announced as they are ready.
Explore our integration direction Tell us about your systemsStart with your workflow
Tell us about your operations and the systems you use. We’ll discuss current app capabilities, access, and where your needs fit our direction.
Talk to our team